Field Notes
Practical notes on AI agent deployment.
Short essays on where agents fit, how teams should sequence implementation, and which technical choices actually change the operating model.
OperationsMay 22, 20258 min read
Ecommerce Operations Agents for Returns Exceptions
A field note on where ecommerce operations agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
OperationsMay 15, 20258 min read
Facilities Operations Agents for Preventive Maintenance
A field note on where facilities operations agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
Implementation StrategyMay 8, 20258 min read
AI Agent Pilot Selection for Operators
A field note on where AI agent pilot selection can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.