Field Notes
Practical notes on AI agent deployment.
Short essays on where agents fit, how teams should sequence implementation, and which technical choices actually change the operating model.
Agent Readiness Audits Before Workflow Automation
A field note on where AI agent readiness audit can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
Where AI Agents Actually Fit in Operations
A practical map for choosing the first agent workflow: start with operational friction, not with the model or framework.
Customer Support Triage Agents That Keep Humans in Control
A field note on where customer support triage agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
Finance Close Agents for Evidence Collection
A field note on where finance close agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
Revenue Operations Agents for CRM Hygiene
A field note on where revenue operations agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
Procurement Intake Agents for Better Purchase Requests
A field note on where procurement intake agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
Security Questionnaire Agents for Sales Teams
A field note on where security questionnaire agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
Compliance Evidence Agents for Audit Prep
A field note on where compliance evidence agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
Vendor Onboarding Agents That Protect Approval Flow
A field note on where vendor onboarding agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.
Invoice Exception Agents for Finance Operations
A field note on where invoice exception agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.